FREE SHIPPING | AUSTRALIA WIDE

FREE SHIPPING | AUSTRALIA WIDE

FAQ2023-05-30T17:32:37+10:00
Is it Gluten Free?2023-03-07T17:39:28+10:00

NOT Seafood is Gluten Free.

NOT Chicken, NOT Duck & NOT Beef contain gluten.

Sodium?2023-04-06T17:08:44+10:00

Many plant based brands will use various additives and flavour enhancers (ie. MSG / Yeast Extract) to increase flavour.

By using these additives, the Sodium content of a product can be reduced by two thirds.

We have consciously chosen to avoid these additives.

Examples of additives commonly used which should be avoided…

⛔ Yeast Extract, MSG, E622, monosodium salt, monohydrate, monosodium glutamate, L-glutamate, etc.

Why should you avoid them?

Side effects can include but are not limited to…

  • Headache
  • Flushing
  • Sweating
  • Face pressure or tightness
  • Lack of feeling (numbness), tingling or burning in the face, neck and other areas
  • Quick, fluttering heartbeats
  • Chest pain
  • Feeling sick (nausea)
  • Weakness
  • Wheezing

YIKES !

At NOT Meat Co. we’ve made it our priority to avoid these harmful additives and stick with ‘plain jane’ salt.

Ingredients?2023-04-06T09:53:42+10:00

NOT Chicken

Water, Soy Protein (27%), Vegetable Oil (Soybean), Salt, Sugar, Citric Acid, Potassium Sorbate, Wheat Flour, Monascin, Vegan NOTChicken Flavour.

NOT Beef

Water, Soy Protein (27%), Vegetable Oil (Soybean), Salt, Sugar, Citric Acid, Potassium Sorbate, Wheat Flour, Colour (155), Vegan NOTBeef Flavour.

NOT Duck

Water, Soy Protein (27%), Vegetable Oil (Soybean), Salt, Sugar, Citric Acid, Potassium Sorbate, Wheat Flour, Colour (155), Vegan NOTDuck Flavour.

NOT Seafood

Water, Konjac Flour (8%), Vegetable Oil (Soybean), Salt, Sugar, Sodium Dehydroacetate.

Where do you source your soybeans?2023-04-05T16:22:16+10:00

Depending on season, the Non-GMO Soybeans used to produce our meats are sourced from Australia/USA/Brazil/Canada.

Quality Guarantee2023-03-29T23:11:21+10:00

If you encounter any problems with the quality of the product you receive, please don’t hesitate to get in touch with us.

Our meats are carefully packaged in vacuum-sealed bags to ensure their freshness.

In the event that you notice any signs of a vacuum seal failure, please dispose of the product immediately and DO NOT consume it.

We strive for perfection, but occasionally we are imperfect. However, we are more than happy to replace any affected products for you.

Update/Add to Your Online Menus2023-03-22T14:38:14+10:00

Update your online business presense.

Google Maps (‘Google Places’)

DoorDash

Uber Eats

Update with keywords ‘Vegan, Plant Based, Vegetarian’ so customers searching for ‘vegan/vego near me’ will show you as an option in search.

Post to Socials2023-03-22T14:35:34+10:00

Post a photo of your Plant Based meal.

“NEW – PLANT BASED MEATS!”

Just be ready for the influx of customers & keep enough stock on hand.

Specials2023-03-22T14:32:38+10:00

‘Dip your toes in’ with a plant based ‘SPECIAL’ for the week.

Customers will jump at the new offering.

Why not try…

‘NOTBeef’ Soft Tacos

‘NOT Chicken’ Pesto Pizza

‘NOT Seafood’ Tom Yum

‘NOT Duck’ Hoisin Sushi

Avoid Surcharges2023-03-22T14:29:49+10:00

Traditionally, meat alternatives are charged at a premium (ie. Add $2 for Plant Based Duck).

While this is a completely your call, we do find plant based meal volumes rise significantly when meals are priced at the same level as animal based products.

Display our Free Signage2023-03-22T14:28:58+10:00

We supply free of charge, a Countertop Sign, Menu Stickers and Window Stickers.

Customers will often glance at your menu and move on if they don’t see that you cater for them.

* This marketing package can be added for free at checkout.

Use the term ‘Plant Based’ rather than ‘Vegan’2023-03-25T19:50:05+10:00

The term ‘Vegan’ has become politicised and can be a turn off for those wanting to reduce meat & try alternatives in a restaurant setting.

Asking for ‘Plant Based’ is easier for most in a social situation.

Are your products safe to consume if I have a nut allergy?2023-03-07T18:38:18+10:00

Yes, our products contain no nuts and are not processed with machinery exposed to nuts.

Non-GMO?2023-03-07T18:08:49+10:00

GMO ingredients suck.

NON-GMO all the way.

Cholesterol Free?2023-03-07T18:04:33+10:00

Naturally… Our products are Cholesterol Free.

Fun Fact:

Plants do not produce any Cholesterol.

Cholesterol is produced by your liver (at just the right amount) and also in the tissues (and Eggs) of animals.

Need to lower your cholesterol? Remove the added cholesterol in your diet.

High Protein?2023-03-17T11:28:29+10:00

NOT Chicken, Duck & Beef contain 18-19 grams of protein per 100g.

How is it made?2023-03-07T17:52:28+10:00

NOT Meats are produced using crushed Soy Beans (the process also used to produce Soy Milk).

The Soy pulp is compressed through a machine called an ‘extruder’. This creates the meaty texture.

This Soy meat is then combined with flavours and spices to replicate the taste of your (ex)favourite animal based meat.

Who delivers my order?2023-03-07T14:27:55+10:00

We primarily use Aramex Couriers (formerly FastWay) for metro deliveries.

We may use Toll Couriers for larger orders & Australia Post for non-metro (remote) deliveries.

What sizes do you supply?2023-03-17T11:29:48+10:00

Our meats are conveniently packed in 240 gram vacuum sealed packets.

These packets are boxed (18 x 240g) or sold in smaller sample packs (4 x 240g).

Do I need to refrigerate?2023-03-07T17:28:29+10:00

Our products can be stored at room temperature and do not need to be refrigerated.

Once a packet is opened, you must then refrigerate.

Marinades & Sauces2023-03-22T13:54:26+10:00

NOT Meats go well with your favourite sauce or marinade.

Get creative & produce your own signature meals.

Some good combo’s…

BBQ Beef

Satay Chicken

Hoisin Duck

Zesty Garlic & Lime Seafood

Sweet Chilli Chicken Tenders (Crumbed & Deep Fried)

How do you cook it?2023-03-22T13:53:28+10:00

Treat it like you would any animal based meat.

  • Pan Fry
  • Air Fry
  • Deep Fry (and coat with breadcrumbs)… Nuggets anyone?
  • Simply add as you cook to reheat

* The longer you fry, the denser the meat becomes and the more intense the meaty texture.

You can eat as a cold snack directly from the packet as NOT Meats are a ‘Ready To Eat’ pre-cooked product.

This makes it super quick to prepare a roll of Sushi or simply throw it into a Salad (or Wrap)

Kids also LOVE it as a school snack.

Is it Vegan?2023-03-07T17:29:00+10:00

Yes, all of our products are 100% Vegan. No animal products at all.

Plant Based Best Practices2023-03-07T18:17:43+10:00

We make adding plant based options easy for your restaurant or fast food business.

Whether Vegan, Vegetarian or Flexatarian (the ‘sometimes’ folk), customers need to know you cater for them.

Below are some guidelines to help you succeed…

I had an issue with my delivery 😢2023-03-07T17:51:40+10:00

Please contact us if you have any issues with your delivery.

We are here to help and eager to improve.

Do you deliver to PO Boxes / Parcel Lockers?2023-03-07T14:27:14+10:00

Yes, we do.

* Preferrably, we like to use Aramex couriers who do not deliver to PO Boxes.

However, if this is unworkable for you, please feel free to use a PO Box and we can send with Australia Post.

What if my delivery is damaged or missing items?2023-03-07T14:25:13+10:00

Simple, we will replace the damaged items or if the complete order is lost, re-send the entire order.

Do you deliver internationally?2023-03-25T19:43:35+10:00

Not yet.

We currently supply to Australia only.

We are actively seeking international distributors.

Interested international distributors, please contact us.

What happens if I’m not home to receive my delivery?2023-03-17T11:27:04+10:00

We give all items ‘Authority to Leave’ as no one likes receiving the dreaded ‘Sorry we missed you’ card.

However, if there is a problem with delivery (ie. Closed Business, Access Restricted) the courier will leave a ‘Sorry we missed you card’.

Please contact the courier to arrange for re-delivery or collection (if preferred) from their depot.

* Ensure also you keep an eye on your tracking to see if there are any reasons why delivery was not successful (ie. access restrictions).

If we have used Australia Post for your delivery, the card left may indicate to collect from the local Post Office.

Can I set a date/time of delivery?2023-03-07T18:12:39+10:00

Short answer, no.

We use a ‘general service’ courier system which does not allow us the option to set delivery dates or times.

The courier system runs on set timetables/routes which can vary depending on region and driver.

* As a general guide, deliveries generally take place before 2pm (business weekdays).

If you think you will be away when delivery will occur (à la Hawaii),  please ensure you hold off placing your order until you return.

Is delivery really free?2023-03-22T13:55:33+10:00

Yes, delivery is free to 99.9% of Australian addresses.

The only exception are orders to very remote addresses (ie. Christmas Island, Stradbroke Island, Cape York, etc).

If you live in a very remote region, please contact us before placing an order to confirm if free delivery applies to your address.

If an order is placed and the address is in what is classed as ‘very remote’ then we will contact you after the order is placed with a solution (ie. delivery fee or use an alternative address).

How long will it take to recieve my order?2023-03-07T13:53:24+10:00

Delivery times are estimates. The courier system will generally hit these targets 95% of the time.

QLD: 1-2 days

NSW: 1-2 days

ACT: 2-3 days

VIC: 3-4 days

SA: 4-5 days

TAS: 5-6 days

WA: 6-7 days

NT: 7-8 days

You will be emailed tracking to keep an eye on things.

If delivery is overdue by 2 days or more, please let us know and we can give them a gentle nudge 📣💨🤦‍♂️

Is it Gluten Free?2023-03-07T17:39:28+10:00

NOT Seafood is Gluten Free.

NOT Chicken, NOT Duck & NOT Beef contain gluten.

Sodium?2023-04-06T17:08:44+10:00

Many plant based brands will use various additives and flavour enhancers (ie. MSG / Yeast Extract) to increase flavour.

By using these additives, the Sodium content of a product can be reduced by two thirds.

We have consciously chosen to avoid these additives.

Examples of additives commonly used which should be avoided…

⛔ Yeast Extract, MSG, E622, monosodium salt, monohydrate, monosodium glutamate, L-glutamate, etc.

Why should you avoid them?

Side effects can include but are not limited to…

  • Headache
  • Flushing
  • Sweating
  • Face pressure or tightness
  • Lack of feeling (numbness), tingling or burning in the face, neck and other areas
  • Quick, fluttering heartbeats
  • Chest pain
  • Feeling sick (nausea)
  • Weakness
  • Wheezing

YIKES !

At NOT Meat Co. we’ve made it our priority to avoid these harmful additives and stick with ‘plain jane’ salt.

Ingredients?2023-04-06T09:53:42+10:00

NOT Chicken

Water, Soy Protein (27%), Vegetable Oil (Soybean), Salt, Sugar, Citric Acid, Potassium Sorbate, Wheat Flour, Monascin, Vegan NOTChicken Flavour.

NOT Beef

Water, Soy Protein (27%), Vegetable Oil (Soybean), Salt, Sugar, Citric Acid, Potassium Sorbate, Wheat Flour, Colour (155), Vegan NOTBeef Flavour.

NOT Duck

Water, Soy Protein (27%), Vegetable Oil (Soybean), Salt, Sugar, Citric Acid, Potassium Sorbate, Wheat Flour, Colour (155), Vegan NOTDuck Flavour.

NOT Seafood

Water, Konjac Flour (8%), Vegetable Oil (Soybean), Salt, Sugar, Sodium Dehydroacetate.

Where do you source your soybeans?2023-04-05T16:22:16+10:00

Depending on season, the Non-GMO Soybeans used to produce our meats are sourced from Australia/USA/Brazil/Canada.

Quality Guarantee2023-03-29T23:11:21+10:00

If you encounter any problems with the quality of the product you receive, please don’t hesitate to get in touch with us.

Our meats are carefully packaged in vacuum-sealed bags to ensure their freshness.

In the event that you notice any signs of a vacuum seal failure, please dispose of the product immediately and DO NOT consume it.

We strive for perfection, but occasionally we are imperfect. However, we are more than happy to replace any affected products for you.

Update/Add to Your Online Menus2023-03-22T14:38:14+10:00

Update your online business presense.

Google Maps (‘Google Places’)

DoorDash

Uber Eats

Update with keywords ‘Vegan, Plant Based, Vegetarian’ so customers searching for ‘vegan/vego near me’ will show you as an option in search.

Post to Socials2023-03-22T14:35:34+10:00

Post a photo of your Plant Based meal.

“NEW – PLANT BASED MEATS!”

Just be ready for the influx of customers & keep enough stock on hand.

Specials2023-03-22T14:32:38+10:00

‘Dip your toes in’ with a plant based ‘SPECIAL’ for the week.

Customers will jump at the new offering.

Why not try…

‘NOTBeef’ Soft Tacos

‘NOT Chicken’ Pesto Pizza

‘NOT Seafood’ Tom Yum

‘NOT Duck’ Hoisin Sushi

Avoid Surcharges2023-03-22T14:29:49+10:00

Traditionally, meat alternatives are charged at a premium (ie. Add $2 for Plant Based Duck).

While this is a completely your call, we do find plant based meal volumes rise significantly when meals are priced at the same level as animal based products.

Display our Free Signage2023-03-22T14:28:58+10:00

We supply free of charge, a Countertop Sign, Menu Stickers and Window Stickers.

Customers will often glance at your menu and move on if they don’t see that you cater for them.

* This marketing package can be added for free at checkout.

Use the term ‘Plant Based’ rather than ‘Vegan’2023-03-25T19:50:05+10:00

The term ‘Vegan’ has become politicised and can be a turn off for those wanting to reduce meat & try alternatives in a restaurant setting.

Asking for ‘Plant Based’ is easier for most in a social situation.

Are your products safe to consume if I have a nut allergy?2023-03-07T18:38:18+10:00

Yes, our products contain no nuts and are not processed with machinery exposed to nuts.

Non-GMO?2023-03-07T18:08:49+10:00

GMO ingredients suck.

NON-GMO all the way.

Cholesterol Free?2023-03-07T18:04:33+10:00

Naturally… Our products are Cholesterol Free.

Fun Fact:

Plants do not produce any Cholesterol.

Cholesterol is produced by your liver (at just the right amount) and also in the tissues (and Eggs) of animals.

Need to lower your cholesterol? Remove the added cholesterol in your diet.

High Protein?2023-03-17T11:28:29+10:00

NOT Chicken, Duck & Beef contain 18-19 grams of protein per 100g.

How is it made?2023-03-07T17:52:28+10:00

NOT Meats are produced using crushed Soy Beans (the process also used to produce Soy Milk).

The Soy pulp is compressed through a machine called an ‘extruder’. This creates the meaty texture.

This Soy meat is then combined with flavours and spices to replicate the taste of your (ex)favourite animal based meat.

Who delivers my order?2023-03-07T14:27:55+10:00

We primarily use Aramex Couriers (formerly FastWay) for metro deliveries.

We may use Toll Couriers for larger orders & Australia Post for non-metro (remote) deliveries.

What sizes do you supply?2023-03-17T11:29:48+10:00

Our meats are conveniently packed in 240 gram vacuum sealed packets.

These packets are boxed (18 x 240g) or sold in smaller sample packs (4 x 240g).

Do I need to refrigerate?2023-03-07T17:28:29+10:00

Our products can be stored at room temperature and do not need to be refrigerated.

Once a packet is opened, you must then refrigerate.

Marinades & Sauces2023-03-22T13:54:26+10:00

NOT Meats go well with your favourite sauce or marinade.

Get creative & produce your own signature meals.

Some good combo’s…

BBQ Beef

Satay Chicken

Hoisin Duck

Zesty Garlic & Lime Seafood

Sweet Chilli Chicken Tenders (Crumbed & Deep Fried)

How do you cook it?2023-03-22T13:53:28+10:00

Treat it like you would any animal based meat.

  • Pan Fry
  • Air Fry
  • Deep Fry (and coat with breadcrumbs)… Nuggets anyone?
  • Simply add as you cook to reheat

* The longer you fry, the denser the meat becomes and the more intense the meaty texture.

You can eat as a cold snack directly from the packet as NOT Meats are a ‘Ready To Eat’ pre-cooked product.

This makes it super quick to prepare a roll of Sushi or simply throw it into a Salad (or Wrap)

Kids also LOVE it as a school snack.

Is it Vegan?2023-03-07T17:29:00+10:00

Yes, all of our products are 100% Vegan. No animal products at all.

Plant Based Best Practices2023-03-07T18:17:43+10:00

We make adding plant based options easy for your restaurant or fast food business.

Whether Vegan, Vegetarian or Flexatarian (the ‘sometimes’ folk), customers need to know you cater for them.

Below are some guidelines to help you succeed…

I had an issue with my delivery 😢2023-03-07T17:51:40+10:00

Please contact us if you have any issues with your delivery.

We are here to help and eager to improve.

Do you deliver to PO Boxes / Parcel Lockers?2023-03-07T14:27:14+10:00

Yes, we do.

* Preferrably, we like to use Aramex couriers who do not deliver to PO Boxes.

However, if this is unworkable for you, please feel free to use a PO Box and we can send with Australia Post.

What if my delivery is damaged or missing items?2023-03-07T14:25:13+10:00

Simple, we will replace the damaged items or if the complete order is lost, re-send the entire order.

Do you deliver internationally?2023-03-25T19:43:35+10:00

Not yet.

We currently supply to Australia only.

We are actively seeking international distributors.

Interested international distributors, please contact us.

What happens if I’m not home to receive my delivery?2023-03-17T11:27:04+10:00

We give all items ‘Authority to Leave’ as no one likes receiving the dreaded ‘Sorry we missed you’ card.

However, if there is a problem with delivery (ie. Closed Business, Access Restricted) the courier will leave a ‘Sorry we missed you card’.

Please contact the courier to arrange for re-delivery or collection (if preferred) from their depot.

* Ensure also you keep an eye on your tracking to see if there are any reasons why delivery was not successful (ie. access restrictions).

If we have used Australia Post for your delivery, the card left may indicate to collect from the local Post Office.

Can I set a date/time of delivery?2023-03-07T18:12:39+10:00

Short answer, no.

We use a ‘general service’ courier system which does not allow us the option to set delivery dates or times.

The courier system runs on set timetables/routes which can vary depending on region and driver.

* As a general guide, deliveries generally take place before 2pm (business weekdays).

If you think you will be away when delivery will occur (à la Hawaii),  please ensure you hold off placing your order until you return.

Is delivery really free?2023-03-22T13:55:33+10:00

Yes, delivery is free to 99.9% of Australian addresses.

The only exception are orders to very remote addresses (ie. Christmas Island, Stradbroke Island, Cape York, etc).

If you live in a very remote region, please contact us before placing an order to confirm if free delivery applies to your address.

If an order is placed and the address is in what is classed as ‘very remote’ then we will contact you after the order is placed with a solution (ie. delivery fee or use an alternative address).

How long will it take to recieve my order?2023-03-07T13:53:24+10:00

Delivery times are estimates. The courier system will generally hit these targets 95% of the time.

QLD: 1-2 days

NSW: 1-2 days

ACT: 2-3 days

VIC: 3-4 days

SA: 4-5 days

TAS: 5-6 days

WA: 6-7 days

NT: 7-8 days

You will be emailed tracking to keep an eye on things.

If delivery is overdue by 2 days or more, please let us know and we can give them a gentle nudge 📣💨🤦‍♂️

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