FAQ2025-06-04T15:53:14+10:00
Marinades & Sauces2025-06-04T14:45:27+10:00

NOT Meats go well with your favourite sauce or marinade.

Get creative & produce your own signature meals.

Some good combo’s…

BBQ Beef

Hoisin Beef

Satay Chicken

Sweet Chilli Chicken Tenders (Crumbed & Deep Fried)

Ingredients?2025-06-04T14:52:24+10:00

NOT Chicken

Soy Protein, Wheat Flour, Soybean Oil, Salt, Sugar, Cumin, Vegan Spice, NOT Chicken Flavour.

NOT Beef

Soy Protein, Wheat Flour, Soybean Oil, Salt, Sugar, Vegan Spice, Soy Sauce, Caramel,  NOT Beef Flavour.

Where do you source your soybeans?2025-06-04T14:52:29+10:00

Depending on season, the Non-GMO Soybeans used to produce our meats are sourced from Australia/USA/Brazil/Canada.

Quality Guarantee2025-06-04T14:52:34+10:00

If you encounter any problems with the quality of the product you receive, please don’t hesitate to get in touch with us.

Our products are carefully packaged in vacuum-sealed bags to ensure their freshness.

In the event that you notice any signs of a vacuum seal failure, please dispose of the product immediately and DO NOT consume it.

We strive for perfection, but occasionally we are imperfect. However, we are more than happy to replace any affected products for you.

Update/Add to Your Online Menus2023-03-22T14:38:14+10:00

Update your online business presense.

Google Maps (‘Google Places’)

DoorDash

Uber Eats

Update with keywords ‘Vegan, Plant Based, Vegetarian’ so customers searching for ‘vegan/vego near me’ will show you as an option in search.

Specials2023-03-22T14:32:38+10:00

‘Dip your toes in’ with a plant based ‘SPECIAL’ for the week.

Customers will jump at the new offering.

Why not try…

‘NOTBeef’ Soft Tacos

‘NOT Chicken’ Pesto Pizza

‘NOT Seafood’ Tom Yum

‘NOT Duck’ Hoisin Sushi

Avoid Surcharges2023-03-22T14:29:49+10:00

Traditionally, meat alternatives are charged at a premium (ie. Add $2 for Plant Based Duck).

While this is a completely your call, we do find plant based meal volumes rise significantly when meals are priced at the same level as animal based products.

Are your products safe to consume if I have a nut allergy?2023-03-07T18:38:18+10:00

Yes, our products contain no nuts and are not processed with machinery exposed to nuts.

Non-GMO?2025-06-04T14:51:34+10:00

GMO ingredients suck.

NON-GMO all the way.

Cholesterol Free?2025-06-04T14:52:44+10:00

Naturally… Our products are Cholesterol Free.

Fun Fact:

Plants do not produce any Cholesterol.

Cholesterol is produced by your liver (at just the right amount) and also in the tissues (and Eggs) of animals.

Need to lower your cholesterol? Remove the added cholesterol in your diet.

How is it made?2023-03-07T17:52:28+10:00

NOT Meats are produced using crushed Soy Beans (the process also used to produce Soy Milk).

The Soy pulp is compressed through a machine called an ‘extruder’. This creates the meaty texture.

This Soy meat is then combined with flavours and spices to replicate the taste of your (ex)favourite animal based meat.

Is it Gluten Free?2025-06-04T14:44:38+10:00

No, but we are working on it. Watch this space!

What sizes do you supply?2023-03-17T11:29:48+10:00

Our meats are conveniently packed in 240 gram vacuum sealed packets.

These packets are boxed (18 x 240g) or sold in smaller sample packs (4 x 240g).

Do I need to refrigerate?2023-03-07T17:28:29+10:00

Our products can be stored at room temperature and do not need to be refrigerated.

Once a packet is opened, you must then refrigerate.

Who delivers my order?2023-03-07T14:27:55+10:00

We primarily use Aramex Couriers (formerly FastWay) for metro deliveries.

We may use Toll Couriers for larger orders & Australia Post for non-metro (remote) deliveries.

How do you cook it?2023-03-22T13:53:28+10:00

Treat it like you would any animal based meat.

  • Pan Fry
  • Air Fry
  • Deep Fry (and coat with breadcrumbs)… Nuggets anyone?
  • Simply add as you cook to reheat

* The longer you fry, the denser the meat becomes and the more intense the meaty texture.

You can eat as a cold snack directly from the packet as NOT Meats are a ‘Ready To Eat’ pre-cooked product.

This makes it super quick to prepare a roll of Sushi or simply throw it into a Salad (or Wrap)

Kids also LOVE it as a school snack.

Is it Vegan?2025-06-04T14:50:41+10:00

Yes, all of our products are 100% Vegan. No animal products at all.

Plant Based Best Practices2023-03-07T18:17:43+10:00

We make adding plant based options easy for your restaurant or fast food business.

Whether Vegan, Vegetarian or Flexatarian (the ‘sometimes’ folk), customers need to know you cater for them.

Below are some guidelines to help you succeed…

I had an issue with my delivery 😢2023-03-07T17:51:40+10:00

Please contact us if you have any issues with your delivery.

We are here to help and eager to improve.

Do you deliver to PO Boxes / Parcel Lockers?2023-03-07T14:27:14+10:00

Yes, we do.

* Preferrably, we like to use Aramex couriers who do not deliver to PO Boxes.

However, if this is unworkable for you, please feel free to use a PO Box and we can send with Australia Post.

What if my delivery is damaged or missing items?2023-03-07T14:25:13+10:00

Simple, we will replace the damaged items or if the complete order is lost, re-send the entire order.

Do you deliver internationally?2023-03-25T19:43:35+10:00

Not yet.

We currently supply to Australia only.

We are actively seeking international distributors.

Interested international distributors, please contact us.

What happens if I’m not home to receive my delivery?2023-03-17T11:27:04+10:00

We give all items ‘Authority to Leave’ as no one likes receiving the dreaded ‘Sorry we missed you’ card.

However, if there is a problem with delivery (ie. Closed Business, Access Restricted) the courier will leave a ‘Sorry we missed you card’.

Please contact the courier to arrange for re-delivery or collection (if preferred) from their depot.

* Ensure also you keep an eye on your tracking to see if there are any reasons why delivery was not successful (ie. access restrictions).

If we have used Australia Post for your delivery, the card left may indicate to collect from the local Post Office.

Can I set a date/time of delivery?2023-03-07T18:12:39+10:00

Short answer, no.

We use a ‘general service’ courier system which does not allow us the option to set delivery dates or times.

The courier system runs on set timetables/routes which can vary depending on region and driver.

* As a general guide, deliveries generally take place before 2pm (business weekdays).

If you think you will be away when delivery will occur (à la Hawaii),  please ensure you hold off placing your order until you return.

How do I track my delivery?2023-03-07T14:06:17+10:00

You will received an email with your tracking detail once payment has been made and we have arranged the courier collection.

* Please wait ~6 hours before checking your tracking detail for transit movements.

Useful links…

https://www.aramex.com.au/

https://auspost.com.au/mypost/track/#/search

https://www.mytoll.com/

Is delivery really free?2023-03-22T13:55:33+10:00

Yes, delivery is free to 99.9% of Australian addresses.

The only exception are orders to very remote addresses (ie. Christmas Island, Stradbroke Island, Cape York, etc).

If you live in a very remote region, please contact us before placing an order to confirm if free delivery applies to your address.

If an order is placed and the address is in what is classed as ‘very remote’ then we will contact you after the order is placed with a solution (ie. delivery fee or use an alternative address).

How long will it take to recieve my order?2023-03-07T13:53:24+10:00

Delivery times are estimates. The courier system will generally hit these targets 95% of the time.

QLD: 1-2 days

NSW: 1-2 days

ACT: 2-3 days

VIC: 3-4 days

SA: 4-5 days

TAS: 5-6 days

WA: 6-7 days

NT: 7-8 days

You will be emailed tracking to keep an eye on things.

If delivery is overdue by 2 days or more, please let us know and we can give them a gentle nudge 📣💨🤦‍♂️

Quality Guarantee2025-06-04T14:52:34+10:00

If you encounter any problems with the quality of the product you receive, please don’t hesitate to get in touch with us.

Our products are carefully packaged in vacuum-sealed bags to ensure their freshness.

In the event that you notice any signs of a vacuum seal failure, please dispose of the product immediately and DO NOT consume it.

We strive for perfection, but occasionally we are imperfect. However, we are more than happy to replace any affected products for you.

Is it Vegan?2025-06-04T14:50:41+10:00

Yes, all of our products are 100% Vegan. No animal products at all.

How do you cook it?2023-03-22T13:53:28+10:00

Treat it like you would any animal based meat.

  • Pan Fry
  • Air Fry
  • Deep Fry (and coat with breadcrumbs)… Nuggets anyone?
  • Simply add as you cook to reheat

* The longer you fry, the denser the meat becomes and the more intense the meaty texture.

You can eat as a cold snack directly from the packet as NOT Meats are a ‘Ready To Eat’ pre-cooked product.

This makes it super quick to prepare a roll of Sushi or simply throw it into a Salad (or Wrap)

Kids also LOVE it as a school snack.

Marinades & Sauces2025-06-04T14:45:27+10:00

NOT Meats go well with your favourite sauce or marinade.

Get creative & produce your own signature meals.

Some good combo’s…

BBQ Beef

Hoisin Beef

Satay Chicken

Sweet Chilli Chicken Tenders (Crumbed & Deep Fried)

Do I need to refrigerate?2023-03-07T17:28:29+10:00

Our products can be stored at room temperature and do not need to be refrigerated.

Once a packet is opened, you must then refrigerate.

What sizes do you supply?2023-03-17T11:29:48+10:00

Our meats are conveniently packed in 240 gram vacuum sealed packets.

These packets are boxed (18 x 240g) or sold in smaller sample packs (4 x 240g).

Is it Gluten Free?2025-06-04T14:44:38+10:00

No, but we are working on it. Watch this space!

How is it made?2023-03-07T17:52:28+10:00

NOT Meats are produced using crushed Soy Beans (the process also used to produce Soy Milk).

The Soy pulp is compressed through a machine called an ‘extruder’. This creates the meaty texture.

This Soy meat is then combined with flavours and spices to replicate the taste of your (ex)favourite animal based meat.

Cholesterol Free?2025-06-04T14:52:44+10:00

Naturally… Our products are Cholesterol Free.

Fun Fact:

Plants do not produce any Cholesterol.

Cholesterol is produced by your liver (at just the right amount) and also in the tissues (and Eggs) of animals.

Need to lower your cholesterol? Remove the added cholesterol in your diet.

Non-GMO?2025-06-04T14:51:34+10:00

GMO ingredients suck.

NON-GMO all the way.

Are your products safe to consume if I have a nut allergy?2023-03-07T18:38:18+10:00

Yes, our products contain no nuts and are not processed with machinery exposed to nuts.

Where do you source your soybeans?2025-06-04T14:52:29+10:00

Depending on season, the Non-GMO Soybeans used to produce our meats are sourced from Australia/USA/Brazil/Canada.

Ingredients?2025-06-04T14:52:24+10:00

NOT Chicken

Soy Protein, Wheat Flour, Soybean Oil, Salt, Sugar, Cumin, Vegan Spice, NOT Chicken Flavour.

NOT Beef

Soy Protein, Wheat Flour, Soybean Oil, Salt, Sugar, Vegan Spice, Soy Sauce, Caramel,  NOT Beef Flavour.

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